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Our DepartmentsAccounting & Finance
Finance supports all ACN financial activities, performs corporate accounting procedures and generates daily operational business reports.
Billing
Bills the customer monthly based on the services they are using. Business Development
Business Development researches, manages and maintains ACN’s products so that our independent representatives can offer a full product portfolio to their customers.
Corporate Services
Corporate Services (Facilities/Kitchen/Travel) administers to the safety and well-being of employees through campus maintenance, preparation of healthy meals on-site and providing travel assistance.
Commercial Sales Support
Commercial Sales Support works with independent representatives to qualify business customers for commercial digital phone service. This group provides initial support during implementation and ensures that customers are seamlessly transitioned.
Executive
The ACN Executive Team provides overall company leadership and vision, positioning the company for the future.
Global Commissions
Manage and ensure timely and accurate processing of global independent representative bonuses and commission payments.
Human Resources
Human Resources drives the culture within ACN and creates an optimal work environment for employees. They hire, train, motivate and support ACN team members.
Information Technology
IT designs, administers and manages all company information systems and provides application development in support of ACN representatives and customers.
Legal
The Legal Department handles all aspects of legal matters in the course of business, ranging from contracts, patent material, corporate polices and FCC compliance.
Marketing
Capture and package the excitement and opportunity of ACN for the independent representatives.
Operations
Manage relationships with internal and external suppliers, while ensuring timely customer activation.
Product Management
Product Management researches and maintains ACN’s product portfolio so that our independent representatives can offer the best products to their customers.
Project Management
Project Management works with all the operational departments to complete assignments. They schedule, plan and coordinate work among multiple departments.
Provisioning
Provisioning activates and monitors customer services, such as digital phone service, Internet and Local & Long Distance, in a timely manner with as little disruption to the customer as possible.
Service Delivery Organization
Provides product and policy support to independent representatives.
Supply Chain
Supervise the ACN product inventory, billing and distribution to customers.
VoIP Network Operations
Operate and monitor ACN Digital Phone Service equipment around the world 24/7.
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