Quality Assurance Analyst in Concord at ACN Jobs

Published Date: 2021-09-17

Job Snapshot

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Job Description



The Quality Assurance Analyst is responsible for the planning, design, and execution of application and system testing on simple to complex implementations. Analyst’s responsibilities include all components related to application testing (test planning, test script creation, test execution, test validations, and test results documentation and review). The individual for this role will work collaboratively within the IT Department and business units to execute and validate test cases based on functional requirements. The individual will identify and document software defects when performing test case execution in a fast-paced, fluid and changing environment.


  • Develops test  plans, test cases, test scripts and test reports on multiple work efforts of varying sizes
  • Supports all types of testing efforts (including but not limited to functional, system integration, regression, etc.) determined necessary for assigned work efforts
  • Reviews functional and technical requirement documents to ensure requirements are testable
  • Performs testing on various software and telecom systems
  • Validates that user expectations are achieved during the testing process 
  • Documents and reports defects for the work efforts being tested 
  • Identifies and communicates business risks relative to testing and implementation for evaluation
  • Works with business analysts and project managers to determine the most effective testing and inspection strategy for work efforts of varying complexity and size.
  • Ensures that defects uncovered in the test are recorded, summarized and utilized in post reviews in an effort to improve the development and test processes
  • Provides detail status reporting on work efforts (includes test case numbers, percentages complete, etc.) 


  • Bachelor’s Degree in Computer Science or equivalent experience 
  • Minimum 1-4 years Quality Control experience in a testing role
  • Working knowledge of software testing methodology
  • Working knowledge of full lifecycle development, including the ability to perform requirements tracing and validations during Quality Control testing
  • Familiarity with all aspects of Quality Control testing of software, including unit, system integration, functional, and regression testing 
  • Experience preferred in performing Quality Control Testing using industry standard enterprise testing tools (such as HP, Borland, or Compuware)
  • Strong skills in writing SQL for data validation (mainly Oracle/SQL)
  • Proficiency in Microsoft Office Suite: Word,  Excel, MS Project, and PowerPoint
  • Salesforce platform experience
  • Strong analytical and communication skills (verbal and written)
  • Ability to multi-task and work with minimal supervision


ACN provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.